This course is based on ISO 21001:2025, the second edition of the standard, which replaced the 2018 edition.
Who should attend
- Leaders and quality officers of schools, universities and training centres
- Teams preparing for ISO 21001 certification
- Consultants working with educational organisations
What you will learn
- Identify learners, other beneficiaries and their needs
- Define the policy, objectives and scope of the system
- Plan the design, delivery and assessment of educational programmes
- Manage staff competence, learning resources and communication
- Set up feedback, complaints, internal audit and management review
Assessment and certificate
Learners work through practical exercises on their own organisation’s documents. Those who attend the full course receive an ITA certificate of completion. This is a training certificate issued by ITA, not a certification of your organisation or a CQI-IRCA qualification.
How the course is delivered
- Duration: 3 days. Delivery: Live online · All languages.
- Sessions are led live by a tutor who holds the approval required by the awarding body, with time for questions.
- Bring examples from your own site or organisation: discussing them is the quickest way to apply what you learn.
- Join from a computer with a stable connection, camera and microphone.
Related courses
- ISO 22000 Implementation Course
- ISO 9001:2026 Implementation Course
- ISO 14001:2026 Implementation Course
- ISO 45001:2018 Implementation Course
Upcoming dates
Courses run regularly, live online in all languages. After you book, our team confirms the next available dates with you. You can also ask about the dates before booking, using the enquiry form or WhatsApp.
Frequently asked questions
How do I book and pay?
Click “Book and pay” on this page. You can pay with PayPal or by card, or choose “Booking request – pay later” and pay by bank transfer. Our team then confirms your seat and the course dates.
Can my company register a group?
Yes. Contact us with the number of participants and we will arrange group registration for your team.
What attendance is required for the certificate?
You must attend at least 75% of the scheduled course hours to receive the course certificate.
What if I need to cancel or change my booking?
Cancelling 5 or more days before the start date gives a 75% refund, 2 to 4 days before gives 50%, and 1 day or less gives no refund. You can transfer to another course if you tell us at least 5 days before the start. See the cancellation and refund policy.