Who should attend
- Quality managers and management representatives
- Teams preparing for first certification
- Organisations moving from ISO 9001:2015 to the 2026 edition
What you will learn
- Plan the implementation project and run a gap analysis
- Define context, interested parties, scope and the process map
- Address risks and opportunities and set quality objectives
- Build documented information, internal audit and management review
Assessment and certificate
Learners work through practical exercises on their own organisation’s documents. Those who attend the full course receive an ITA certificate of completion. This is a training certificate issued by ITA, not a certification of your organisation or a CQI-IRCA qualification.
Upcoming dates
Courses run regularly, live online in Arabic. After you book, our team confirms the next available dates with you. You can also ask about the dates before booking, using the enquiry form or WhatsApp.
Frequently asked questions
How do I book and pay?
Click “Book and pay” on this page. You can pay with PayPal or by card, or choose “Booking request – pay later” and pay by bank transfer. Our team then confirms your seat and the course dates.
Can my company register a group?
Yes. Contact us with the number of participants and we will arrange group registration for your team.
What attendance is required for the certificate?
You must attend at least 75% of the scheduled course hours to receive the course certificate.
What if I need to cancel or change my booking?
Cancelling 5 or more days before the start date gives a 75% refund, 2 to 4 days before gives 50%, and 1 day or less gives no refund. You can transfer to another course if you tell us at least 5 days before the start. See the cancellation and refund policy.