Much of the risk to your product and your customers starts at your suppliers. Supplier quality management gives you a structured way to decide which suppliers to approve, how to verify them and how to follow their performance, with controls proportionate to the risk.
ITA designs the system with you and can also carry out the verification itself: second-party audits, product and shipment inspections anywhere in the world.
When you need it
- Rejections, complaints or recalls trace back to suppliers.
- Your approved supplier list has not been reviewed for a long time.
- A standard such as ISO 9001, FSSC 22000 or BRCGS requires stronger control of external providers.
- You are sourcing from new countries or new suppliers.
What we do
- Supplier risk classification by material, service and impact on the customer.
- Approval criteria and route for each risk level: questionnaire, certificate, audit or inspection.
- Purchasing specifications and supplier requirements.
- Second-party audit and inspection programme.
- Performance evaluation with clear criteria, and escalation rules.
What you receive
- Supplier management procedure
- Supplier risk register and approved supplier list
- Supplier questionnaire and audit checklist
- Performance evaluation scorecard
- Supplier audit and inspection reports (when ITA carries them out)
Standards covered
We deliver this service for ISO 9001:2026, ISO 14001:2026, ISO 45001, ISO 22000, FSSC 22000 Version 7, BRCGS Food Safety, ISO 22301 and ISO/IEC 42001, alone or as an integrated management system.
Coverage
We work with organisations across the Middle East, Africa and Europe from our offices in London, Cairo, Dammam and Vienna, on site or remotely, in all languages.
Related services
- Second-party supplier audits
- Vendor inspection
- Article: supplier verification and second-party audits
Frequently asked questions
Can you audit our suppliers abroad?
Yes. We provide specialist auditors and inspectors anywhere in the world and audit against your contract terms, regulatory requirements and international standards.
Is a supplier’s certificate enough?
Only if its scope covers what you buy and the risk is acceptable. High-risk materials and services usually need more verification.
Does this help with FSSC 22000 and BRCGS requirements?
Yes. Both schemes require risk-based supplier approval and monitoring, including food fraud vulnerability.