Clear Purpose. Accountable Leadership. Lasting Trust.
Good governance determines whether an organisation fulfils its purpose and earns the trust of its stakeholders. ISO 37000 gives guidance on the governance of organisations: the principles the governing body should follow and how they are applied in practice. We help boards and leadership teams review their governance arrangements and put practical improvements in place.
Investors, regulators, funders and the public expect organisations to be well governed. ISO 37000 brings together internationally agreed principles for the governance of organisations of any type and size.
We help boards and leadership teams review their governance arrangements and turn the principles into practical structures and routines.
About ISO 37000
ISO 37000 provides guidance on the governance of organisations. It is a guidance standard, so organisations are not certified against it.
1. Our ISO 37000 Consultancy Services
Our support can cover the whole journey or only the stages you need.
A. Current-State & Maturity Assessment
We start by understanding how ISO 37000 topics are handled in your organisation today, and how mature those practices are.
- Review of existing policies, structures, processes and tools.
- Interviews with leadership, managers and key staff.
- Assessment against the principles and recommendations of ISO 37000.
- Maturity rating for each area.
- A report with strengths, gaps and a prioritised roadmap.
B. Framework Design
We design a practical framework that fits your size, sector and culture, rather than a generic template.
- Policy and governing principles.
- Roles, responsibilities and decision rights.
- Processes, methods and criteria.
- Templates, registers and tools.
- Performance indicators and reporting lines.
C. Implementation & Coaching
Our consultants work with your team while the framework is put into practice, so that it becomes part of everyday management.
- Coaching of the people who own the framework.
- Facilitation of the first workshops and cycles.
- Review of the first outputs and records.
- Adjustments based on early experience.
D. Training & Capability Building
We build the knowledge your people need to run the framework themselves.
- Briefings for the board and top management.
- Practitioner workshops for managers and specialists.
- Awareness sessions for staff.
- Guidance notes and practical tools.
E. Maturity Review & Performance Measurement
After implementation, we review how well the framework works in practice and whether it delivers the expected results.
- Independent review of the framework in operation.
- Assessment of results against agreed indicators.
- Comparison with the initial maturity rating.
- Recommendations for the next improvement cycle.
F. Integration & Ongoing Support
We connect the framework with your other management systems and stay available as your needs change.
- Integration with ISO 9001, ISO 27001, ISO 14001 and other systems you run.
- Periodic reviews and refresher workshops.
- Support with new requirements from regulators, boards or clients.
2. Requirements We Help You Implement
Depending on your scope, our consultants support you across the key areas of ISO 37000, including:
- Organisational purpose, value generation and strategy
- Roles and responsibilities of the governing body and management
- Board charters, committees and delegation of authority
- Oversight of performance, risk and compliance
- Accountability, transparency and stakeholder engagement
- Ethics, conduct and conflicts of interest
- Governance self-assessment against the standard’s principles
3. Key Documents and Records We Help You Develop
- Governance framework and governance charter
- Board and committee charters
- Delegation of authority matrix
- Code of conduct and conflict of interest policy
- Stakeholder engagement plan
- Board evaluation methodology
- Governance self-assessment report against the standard’s principles
- Governance improvement roadmap
Documentation is kept practical and proportionate: we build only what your organisation needs to work effectively and demonstrate conformity.
4. How We Deliver Our Services
Step 1: Understanding Your Objectives
We start by understanding your organisation, its strategy, and what leadership expects from ISO 37000.
Step 2: Current-State Assessment & Roadmap
We assess current practices and agree a roadmap defining:
- Scope and objectives.
- Priorities and actions.
- Owners and responsibilities.
- Timeline and milestones.
- How success will be measured.
Step 3: Framework Design
We design the policies, roles, processes and tools with the people who will use them.
Step 4: Implementation & Training
Your team applies the framework with our coaching, supported by training at every level.
Step 5: Maturity Review
We review the framework in operation and measure progress against the initial assessment.
Step 6: Leadership Review & Next Cycle
We help leadership review the results and plan the next improvement cycle.
5. Business Benefits
- Clearer decisions and accountability at every level
- Risks and opportunities identified before they become problems
- Practices aligned with recognised international good practice
- A common language between leadership, managers and teams
- Evidence of good management for boards, regulators, investors and clients
- A structured path for continual improvement
6. Who Can Benefit From This Service?
This service is particularly valuable for:
- Boards of directors and board secretaries
- Government entities and public authorities
- Family businesses preparing for growth or succession
- Non-profit organisations and endowments
- Companies preparing for listing or investment
- Holding companies and groups
- Universities and healthcare organisations
7. Why Choose ITA?
Practical, Not Paper-Based
We build systems around how you actually work, with documentation proportionate to your size and risks.
Experienced Consultants and Auditors
Your project is led by specialists with practical experience of implementing and auditing management systems.
Clear Plan and Accountability
You know from the start what will be done, by whom and by when, with regular progress reporting.
Your Team Learns as We Work
We transfer knowledge throughout the project so that your people can run and improve the system themselves.
Integrated Approach
One system can cover several standards, avoiding duplicated documents, audits and effort.
Bilingual Delivery
We work in Arabic and English, and our training courses are available in all languages.
8. Frequently Asked Questions
Is this standard certifiable?
No. ISO 37000 provides guidance, so organisations are not certified against it. We help you apply it in practice and review its maturity, and you can state that your practices are aligned with it.
How long does a project take?
It depends on the size of your organisation, its activities and the practices already in place. We give you a timeline after the current-state assessment.
Can this be combined with other management systems?
Yes. We build it into your existing management systems, such as ISO 9001, ISO 27001 or ISO 14001, so you avoid duplicated work.
9. Related Training
We can deliver tailored in-house awareness and practitioner training for your team as part of the project. Browse all training courses or our other consultancy services.
10. Request a ISO 37000 Consultancy Proposal
Tell us about your organisation, sites, scope and target dates. Our team will review your needs and send you a proposal with a clear scope, plan and fees.