About ITA
Who we are, where we work and the accredited partnerships behind our training, consultancy and inspection services.
For two decades, ITA has provided management system development, inspection, testing and internationally accredited training to organisations across the Middle East, Africa and Europe. We help our clients prove, and improve, the quality, safety and compliance of their products, their people and their management systems.
- 25,000+professionals trained
- 4.88/5average course rating
- 20years in the field
- 250+consultancy clients worldwide
Our story
ITA grew out of practical work in factories, kitchens, warehouses and offices. Over twenty years our consultants, auditors and tutors have helped organisations build their first quality and food safety systems, prepare for certification, upgrade to new editions of the standards and train the people who keep those systems working.
That experience shaped the way we work today. We know what an auditor will ask, what slows a project down and what makes a system last after the consultant has left, and we bring that knowledge to every client and every course.
Who we are
Inspection, Testing & Assurance Company (ITA) brings together consultants, auditors, inspectors and tutors who work in industry every day. Our training team delivers professional qualifications for auditors, quality managers and food safety teams. Our head office is in London, with offices in Cairo, Dammam and Vienna.
What we do
Management systems consultancy
We design and implement management systems for quality, environment, occupational health and safety and food safety, including ISO 9001, ISO 14001, ISO 45001, ISO 22000, FSSC 22000 and BRCGS. We also re-engineer processes so that organisations get more from their resources and reduce waste. Each project runs from the gap analysis to certification: we help you choose an independent certification body and prepare for its audits, and the certification body issues the certificate.
Inspection and supplier audits
We provide specialist inspectors and auditors anywhere in the world for quality, food safety, vendor and environmental compliance inspections, mystery shopping, and the inspection and verification of your suppliers against your contract terms, regulatory requirements and international standards.
Accredited training
We deliver CQI-IRCA certified Lead Auditor courses, Highfield HACCP qualifications and BRCGS courses, together with ITA internal auditor and implementation courses. Courses run live online or in the classroom, in all languages, and can be delivered in-house for your team.
Sectors we serve
- Food and beverage manufacturing, packaging and ingredients
- Food retail, catering, hotels and restaurants
- Storage, distribution and logistics
- Industrial manufacturing, energy and construction
- Facility management and services
- Education and training providers
- Public sector and non-profit organisations
Where we work
We serve clients across the Middle East, Africa and Europe from our offices in London, Cairo, Dammam and Vienna. Courses are delivered live online to learners in many countries, and we assign inspectors and auditors wherever our clients’ sites and suppliers are.
Our training partnerships
ITA delivers CQI-IRCA certified Lead Auditor courses as the authorised agent of Guidance Consulting & Training (توجيه), a Saudi CQI-IRCA Approved Training Partner. HACCP qualifications are awarded by Highfield, and BRCGS courses are approved by BRCGS. Every tutor holds the approval required by the awarding body, and examinations are taken on the awarding body’s own platform.
How we work
- We start from your operation, not from a template: every system is built around how your organisation actually works.
- Practitioners do the work: our consultants, inspectors and tutors are practising auditors who work in industry.
- Evidence first: every report, finding and recommendation is based on what we can show.
- Clear deliverables: you know the scope, the outputs, the team and the timetable before we start.
- Knowledge transfer: we train your people as we work, so the system keeps running after the project ends.
Impartiality and confidentiality
Our inspection and audit reports state what our inspectors find, whoever pays for the work. Information about our clients, their sites and their suppliers is kept confidential and shared only with their agreement. Certificates are issued by independent certification bodies, not by ITA.
Our people
Our team combines backgrounds in food technology, quality management, occupational health and safety, environmental management and auditing. Tutors hold the approvals required by CQI-IRCA, Highfield and BRCGS, and our consultants and inspectors keep their competence current through continuing professional development and regular audit practice.
Our vision
To be the partner organisations trust to turn management-system standards into real performance.
Our mission
To build competent professionals and effective management systems through accredited training, practical consultancy and impartial inspection.
Our values
- Integrity: we report what we find and promise only what we can deliver.
- Competence: every assignment is led by a qualified, experienced professional.
- Practicality: we prefer simple systems that work over documents that only pass an audit.
- Respect: we treat our clients’ people, information and time with care.
Our commitment
- Meet the requirements of our clients, awarding bodies and regulators
- Protect impartiality and confidentiality
- Keep our tutors’, consultants’ and inspectors’ competence current
- Measure our performance against clear objectives and improve continually
Frequently asked questions
Does ITA issue certificates?
No. ITA coordinates certification with independent certification bodies, which carry out the audit and issue the certificate. ITA’s role is consultancy, inspection, supplier audits and training.
In which countries do you work?
We serve clients across the Middle East, Africa and Europe from London, Cairo, Dammam and Vienna, deliver training live online, and assign inspectors and auditors wherever your sites and suppliers are.
Can you train our team at our premises?
Yes. Most courses can be delivered in-house, online or in the classroom. Contact us with the number of participants and your preferred dates.
Who are your tutors?
Practising auditors and consultants who hold the tutor approval required by CQI-IRCA, Highfield or BRCGS for the course they teach.
Talk to our team
Tell us what you need and we will recommend the right route.